Information

We don't have customers, We have members!

About Us

Seniors Wireless is the dedicated prepaid wireless/cell provider to the over 50's. Our aim is take the complexity out of choosing a wireless/cell plan, make them easy to understand, offer great value and more importantly, not to tie you down to a lengthy contract.

How do we offer such great rates to Seniors? Seniors Wireless is a division of emveno llc, a global telecommunications company, that has great buying power which we pass onto Seniors. This enables Seniors Wireless to bridge the digital divide, allowing you to embrace new technology and services.

WELLNESS - INSTANT DOCTOR ACCESS ANYTIME, ANYWHERE

Seniors Wireless also provides access to telemedicine services via our teleMED Assist product. What is telemedicine? To answer we will quote Jason Mitchell MD of the American Association of Family Practitioners, "telemedicine is not different medicine, it is different interaction". Meaning you can now communicate with a medical physician in other ways, such as voice or video calls along with remote monitoring of your health.

We have partnered with Medcall Assist who have been providing telemedicine services since 1989 to major companies, including mining, petroleum, and the corporate sector. We have worked together to create a compelling offer to Seniors, to enable you to have access to emergency trained physicians, for any reason, at anytime and anywhere.

WE DO NOT HAVE CUSTOMERS, WE HAVE MEMBERS

Why do we say members, well at Seniors Wireless we do not have customers, we have members. We believe that when you choose Seniors Wireless you become a member of something great. So we do not treat like a number we treat you like a real person and we are here for any issues that may need assistance. At the end of the day we are a telecommunications company and we love to talk.

NO CONTRACTS OR COMMITMENTS

As we age, we do not want to be tied into contracts or long term commitments, so at Seniors Wireless, we have no contracts. PERIOD!

SENIORS WIRELESS - CONNECTING SENIORS, CONNECTING TO THE FUTURE

At Seniors Wireless we believe that everyone should have access to great value wireless plans and access to the best possible healthcare. That is our commitment to you.

Network Coverage

Seniors Wireless offers reliable nationwide coverage on one of the largest networks in the US. Please enter your address to view our network coverage in your area.

Wellness FAQs

What is Wellness by Seniors Wireless

At Seniors Wireless, we believe that everyone should have easy access to convenient, high-quality healthcare and good value wireless services. Our teleMED Assist service, is the fast, convenient and affordable way to access medical professionals. With teleMED Assist you have unlimited access to a board certified doctor in your home State, 24/7/365 for any reason, anytime and anywhere. teleMED Assist provides, gives you the peace of mind knowing that if you need access to a medical professional for any reason, they are only a call away.

Do I need a Seniors Wireless phone or plan to use Wellness

No you do not require a Seniors Wireless phone or plan to use our teleMED Assist service. Anyone can join and as long as you have a phone, be that wireline or wireless to call our doctors, the service will work for you.

How does teleMED Assist work from a technical perspective?

teleMED Assist calls are routed via our app, wirless service or by wireline into our cloud network. Members are verified by our consulting co-ordinators who then forward calls to emergency physicians in the state of the member. Once a call is connected to our emergency physicians, a video call is initiated via a link sent to our member and the consultation takes place.

How easy is it to use?

TeleMED Assist is extremely easy to use. You simply click the teleMED Assist button inside our app or call our toll-free number. A consulting co-ordinator will respond and connect the caller directly to a certified medical doctor within two minutes, guaranteed. As a member you can call as many times as they desire and the call duration is not limited.

How do I join and are there any restrictions?

Joining is easy and everyone qualifies.

You can join online at www.seniorswireless.com or www.telemedassist.com and choose the appropriate plan

or

You can call and speak to our consulting co-ordinators on 1-800-814-4204

How much does it cost to join?

Joining is FREE, you just choose the appropriate plan for your circumstance. Pay As You Visit or choose one of the unlimited access options. There are no contracts or commitments for our service.

When can I start using my teleMED service?

Once you have joined, you have immediate access to your service and members area. In your members area you can choose to update your medical history or ailments, along with emergency contacts. This is recommended.

What times is the teleMED Assist service available?

The teleMED Assist service is available 24 hours a day, 7 days a week, 52 weeks of the year, including holiday periods.

Do we operate in every State?

teleMED Assist operates in nearly all of the States. There are certain States where Bills have been passed and place restrictions on telemedicine in general, these include Texas, Alabama, South Carolina, Missouri and Nebraska.

Where is the teleMED Assist service available?

The service is available in States that allow telemedicine as a service. The service is also available whilst you travel interstate or other countries.

How is my medical history stored?

All medical records are stored in a secure facility with high levels of encryption to protect your data. Our systems are fully HIPAA (Health Insurance Portability and Accountability Act) compliant

I have a local PCP how does the co-ordination work?

Our physicians can refer you to your local PCP and as you have access to your medical data, you can up to share this with your local PCP

Are the certified physician and local pharmacy available in the locality of the subscriber of TeleMed?

Our physicians are US Board certified and each visitor is forwarded to a physician in their home state and your local pharmacy can be utilised

Who are your doctors and where are they from?

TeleMED Assist's physician network is provided through MedCallAssist LLC, a leading telemedicine company providing remote telemedicine consultations to maritime, medevac and native villages in Alaska since 1989. Seniors Wireless is the exclusive wireless partner with MedCallAssist, which has the ability to supply 44 US States, and in 20+ countries. Health plans, self-insured companies, worker's compensation plans, individual families, mobile carriers, maritime and remote industries all participate in the MedCallAssist service.

Can we provide prescriptions?

Our doctors can diagnose your symptoms, prescribe medication, and send prescriptions to your pharmacy of choice. Important: Some state laws require that a doctor can only prescribe medication in certain situations and subject to certain limitations.

Do teleMED physicians perform home visits?

No, we do not provide home visits.

Wireless Phone Plans FAQ

who is Seniors wireless?

Seniors Wireless is a division of emveno, a global mobile virtual network operator based in the US with offices in Asia and Australia. Seniors Wireless is a dedicated service provider to 50+ individuals only.

what is prepaid?

Prepaid services are those in which you pay in advance for a plan that has no excess charges. Depending on the plan you choose, you start with a balance and each call, SMS or Internet Mb is depleted from your balance total

how does the service work?

The Seniors Wireless service works just like any other wireless/cell provider except there are no contracts and your service is prepaid.

can I bring my phone?

Yes. You can bring your newly purchased phone, a refurbished phone or second hand phone that is not active on the Sprint Network. We can check to make sure your phone works with Seniors Wireless.

can I purchase a new phone?

Yes. We have a range of new and refurbished phones from the Seniors Wireless Shop

what is a refurbished phone?

A refurbished phone is one that has been used before but has been wiped and cleaned of its previous history. Just like buying a second hand car that has given the all clear by the mechanics.

what is your coverage?

Seniors Wireless provides a nationwide prepaid wireless service. We use the networks of the leading national providers to cover a great proportion of the US population. We can not guarantee service everywhere across this great nation.

what network do you operate on?

Seniors Wireless services are provided by the Sprint Nationwide network. We have other providers joining soon

can I bring my number?

Yes. You may transfer your telephone number from another provider to Seniors Wireless. To bring your existing telephone number to Seniors Wireless, the number you are bringing must be active with your current service provider

how long does it take to bring my number?

The transferring of your phone number might as little as a few hours, however the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days.

how do I join?

joining is easy. You can join online by selecting one of our plans or you can try us for FREE with our FREE starter pack.

or

You can speak to one of co-ordinating consultants who can assist in choosing the right plan and phone for your need.

Call us 1-800-814-4204

can I change plans?

Yes. You can between plans as often or as little as you like. When you change a plan it will come into effect at the end of your current plan cycle to ensure that you do not lose any credits.

what is the best plan guarantee?

The best plan guarantee from Seniors Wireless is our commitment to ensure that you are on the best plan for your usage needs. If we believe you should be on a better prepaid plan, we notify you or your next top up is free.

how will I know when my balance is empty?

As part of our service, we notify you when you balance reaches 50%, 80% and 100%. You get notified by SMS or if you use our app, it will pop up and let you know.

how do I top up my balance?

Topping Up your balance is easy. You can either log into your members area and click top up, download our app and top up on the go or call our co-ordinating consultants who can assist over the phone.

what if I have run out of credit?

Don't worry if you have run out of credit, if your balance is zero, you can still make calls to our co-ordinating consultants who can assist over the phone. There is no charge to you for this call.

how often do I have to top up balance?

You need only top up your balance once it reaches zero or your time has elapsed. To keep your Seniors Wireless service active, you will need to top up your balance with the prepaid plan of your choice. It is important not to leave your balance at zero for more than 2 weeks, otherwise your number can be reallocated to another Seniors Wireless subscriber.

can I gift a plan or balance to someone else?

You can gift someone special a plan. All you need to do is log into your members area, go to the gifting tab and enter the number and plan. Or you can can contact our co-ordinating consultants who can assist your gift over the phone.The charge will appear on your credit card.

how does auto top up work?

Auto top up is a set and forget way to manage your prepaid service. With your stored credit card, you can choose to top up your plans balance when it reaches zero or the date has expired. Don't worry we notify you first prior to any top up.

how do I check my usage?

You can login into your members area and on the overview screen you can click on usage and it will show your usage history by day. You can scroll the days to see all your phone history.

You can also check your usage history via the Seniors Wireless app.

Ask us a question

You can ask us a question or request our staff call you back using the form below.

Please enter your First and Last name
Best number we can contact you on
State you are calling us from
Let us know best time to call you
Any additional information

Internet Configuration

Android 4.0, 4.1 & 4.2 (Kit Katt, Ice Cream Sandwich & Jelly Bean) - Internet and MMS

  1. Pull down the notifications screen & tap on Settings
  2. Tap on Mobile Data (some phones say "more")
  3. Tap Mobile Networks (some phones have "Access Point Names" here)
  4. Tap Access Point Names
  5. Press the menu button
  6. Select New APN
    • Name:PPWG Mobile
    • APN: pwg
    • Proxy:
    • Port:
    • Username:
    • Password:
    • Server:
    • MMSC:http://pwg.mmsmvno.com/mms/wapenc
    • MMS Proxy:
    • MMS Port:
    • MCC: 310
    • MNC: 260
  7. Select Menu and Save
  8. Go back one screen to the APN list and tap on the dot to Enable the PWG Mobile APN
  9. Restart phone & you're set!
  10. These settings have been tested to work with the Galaxy S3 and the HTC One S

Android 1.6 - 2.3.4 (Gingerbread) - Internet and MMS

From the home screen

  1. Press Menu
  2. Select "Settings"
  3. Select "Wireless & networks"
    • Check that "Airplane mode" and "Wi-Fi" are unchecked
  4. Select "Mobile networks"
    • Check that "Data enabled" is checked.
  5. Select "Access Point Names"
  6. Delete all existing APNs
    • Select APN
    • Press Menu
    • Select "Delete APN"
  7. Create new APN
    • Press Menu
    • Select "New APN"
    • Enter the following information:
      • Name: PWG Mobile
      • APN*: pwg
      • Proxy:
      • Port:
      • Username:
      • Password:
      • Server:
      • MMSC: http://pwg.mmsmvno.com/mms/wapenc
      • MMS Proxy:
      • MMS Port:
      • MCC: 310
      • MNC: 260
      • Authentication Type:
      • APN type:
      • *Case sensitive
      • Press Menu
      • Select "Save"
  8. Reboot phone.
  9. Your Internet & MMS is now configured!

Android 1.5 (HTC G1 & Samsung Behold II) - Internet and MMS

For Samsung Behold II,dial *#87927# and skip to step 5.

  1. Press the menu.
  2. Tap Settings.
  3. Tap Wireless Controls or Wireless & Networks.
  4. Tap Mobile Networks.
  5. Check that:
    • "Data Roaming" and "Use Only 2G Networks" are both unchecked.
  6. Tap Access Point Names.
  7. Press the menu button.
  8. Select New APN.
    • Name:PWG
    • APN: pwg
    • Proxy:
    • Port:
    • Username:
    • Password:
    • Server:
    • MMSC:http://pwg.mmsmvno.com/mms/wapenc
    • MMS Proxy:
    • MMS Port:
    • MCC: 310
    • MNC: 260
    • APN Type:
    • If no APN settings are present, a restore to factory default settings may be required.

Alcatel 606A - Internet and MMS

  1. Put one of our SIM cards in the phone
  2. Press center button to enter the main menu
  3. Once in the main menu navigate down to "settings"
  4. Once in "settings" navigate down to "connectivity"
  5. In "connectivity" select "data account"
  6. In "data account" select "GPRS"
  7. Once in "GPRS" press "options" located bottom left
  8. Under "options" press "create"
  9. Edit "account name" and type "PWG GPRS" (without quotes)
    • Once typed press "options" and then "done"
    • Scroll down and highlight "APN" and press "edit"
    • Once in "APN" type "pwg" (without quotes)
    • Once typed press "options" and then "done"
    • Press "done" and press "yes" once prompt "add new GPRS data account?"
    • Press back out of "GPRS" and press back out of "data account"
    • Under "connectivity" scroll down and highlight "web" press "ok"
    • Press "ok" once "edit profile" is highlighted
    • Highlight "create" and press "ok"
    • Change "account name" to "pwg" (without quotes) and press "options" and press "done"
    • Scroll down to "homepage" and change to whatever WAP mobile homepage you would like
    • Scroll down to "data account" and press "select"
    • Scroll down to "GRPS" and press "ok"
    • Scroll down and press "ok" over "PWG GPRS"
    • Now press "done" and press "yes" when prompt to "save?"
    • Scroll down and highlight "PWG GPRS" and press "options"
    • Press "ok" once "activate is highlighted

Apple iPhone - Internet and MMS (iOS Version 6 or Later)

  1. Go to "Settings", tap on WiFi and temporarily turn it OFF
  2. Back in "Settings", scroll down to "Messages" and tap to open it. Make sure MMS is OFF
  3. Go back to "Settings", tap on "General" and then "Cellular". Make sure "Enable 3G" is OFF & "Data Roaming" is ON.
  4. Scroll down & tap on "Cellular Data Network"
  5. Under "Cellular Data Network" put in the following:
    • Cellular Data APN: pwg
    • MMS APN: pwg
    • MMSC: http://pwg.mmsmvno.com/mms/wapenc
    • MMS Max Message Size: 1048576
    • MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf
    • Leave all other fields blank
  6. Click on the Home button to go back to the main phone screen
  7. Go back to "Settings" one more time, scroll down and tap on "Messages" and turn it ON
  8. Press the Home button and you're set to send & receive MMS on PWG
  9. Once you have set it up and tested to see it works, you can re-enable WiFi, turn off Data Roaming and turn on 3G

Apple iPhone - Enabling 4G LTE on iOS Version 8

  1. Go to Home Screen
  2. Open Settings
  3. Select Cellular
  4. Select Enable LTE Switch
  5. Select Enable LTE
  6. LTE now enabled

Apple iPhone - Internet and MMS (iOS Version 5 or Earlier)

Cellular Data

  1. Select Settings.
  2. General Settings.
  3. Select Network.
  4. Select Cellular Data Network.
  5. Select APN.
  6. APN: pwg
  7. Username: Blank
  8. Password: Blank

MMS

  1. APN: pwg
  2. Username: blank
  3. Password: blank
  4. MMSC: http://pwg.mmsmvno.com/mms/wapenc
  5. MMS Proxy: 216.155.165.50
  6. MMS Message Size: 1048576
  7. MMS UA Prof URL:http://www.apple.com/mms/uaprof.rdf

Blackberry - Internet and MMS

Activating a BlackBerry on Prepaid Wireless Group with BIS services does not require additional programming for Web & MMS! This is done automatically when you activate your SIM and place it in your BlackBerry. Because of this you will be up and surfing the web in no time. However, if you experience connection issues with some internet connected Apps, follow these additional steps:

  1. Select Options or Settings and then select Options.
  2. Select Advanced Options.
  3. Select TCP (Option will say TCP/IP on OS 4.6 and higher).
  4. If applicable, check mark the APN Settings Enabled box.
  5. Enter pwg as the APN. Ensure no entries in the username or password fields.
  6. Click the back arrow and then select Save.

Dell Inspiron Mini 4G

  1. Select T-Mobile webConnect.
  2. Select Tools followed by Profiles.
  3. Select Add.
  4. Select Broadband.
  5. Select Create Custom Profile.
  6. Enter the following information:
    • Access Point Name: pwg
    • User name: [empty]
    • Password: [empty]
  7. Select Next
  8. Select the following:
    • Obtain an IP automatically
    • Obtain DNS server address automatically
  9. Select Next
  10. Enter the following:
    • Profile name: pwg
  11. Select Finish
  12. Select PWG Mobile and hit Connect.
  13. Your device is now configured!

Google Nexus One & Nexus S - Internet and MMS

From the home screen

  1. Press Menu
  2. Select "Settings"
  3. Select "Wireless & networks"
    • Check that "Airplane mode" and "Wi-Fi" are unchecked
  4. Select "Mobile networks"
    • Check that "Data enabled" is checked.
  5. Select "Access Point Names"
  6. Delete all existing APNs
    • Select APN
    • Press Menu
    • Select "Delete APN"
  7. Create new APN
    • Press Menu
    • Select "New APN"
    • Enter the following information:
      • Name: PWG Mobile
      • APN*: pwg
      • Proxy:
      • Port:
      • Username:
      • Password:
      • Server:
      • MMSC: http://pwg.mmsmvno.com/mms/wapenc
      • MMS Proxy:
      • MMS Port:
      • MCC: 310
      • MNC: 260
      • Authentication Type:
      • APN type:
      • *Case sensitive
  8. Press Menu
  9. Select "Save"
  10. Reboot phone.
  11. Your Internet & MMS is now configured!

HTC MyTouch (4G, 3G Slide, 3G) - Internet and MMS

From the home screen

  1. Press Menu
  2. Select "Settings"
  3. Select "Wireless & networks"
    • Check that "Airplane mode" is unchecked and "Mobile network" is checked
  4. Select "Mobile Networks"
  5. Select "Access Point Names"
  6. Press Menu
    • Select "Reset to Default"
  7. Select "T-Mobile Data"
    • Select "Name" and populate the field with "PWG Data"
    • Select "OK"
    • Select "APN" and populate the field with "pwg" *CASE SENSITIVE*
    • Select "OK"
    • Press Menu
    • Select "Save"
  8. Select "T-Mobile MMS"
    • Select "Name" and populate the field with "PWG MMS"
      • Select "OK"
    • Select "APN" and populate the field with "pwg" *CASE SENSITIVE*
      • Select "OK"
    • Select "MMSC" and add "pwg." after "http://" and before "mms."
      • Field should show "http://pwg.mmsmvno.com/mms/wapenc"
      • Select "OK"
    • Press Menu
      • Select "Save"
  9. Reboot phone.
  10. Your Internet & MMS is now configured!

HTC Dash (Windows Phone & Windows Mobile) - Internet Setup

Internet Setup

  1. Click on Start.
  2. Select Settings.
  3. Select Connections.
  4. Select GPRS (DELETE ALL T-MOBILE OPTIONS).
  5. Select New and enter the following information:
    • Name: PWG
    • Connect to: Internet
    • Access point name: pwg
    • Username: Blank
    • Password: Blank
    • Primary dns: Blank
    • Secondary dns: Blank
    • IP address: Blank
  6. Press Done.
  7. Start.
  8. Internet Explorer.
  9. Menu.
  10. Tools.
  11. Options.
  12. Connections.
  13. "Automatically Detect Settings" should be Checked.
  14. Done.

HTC HD2 - Internet and MMS

Internet Setup

  1. From the home screen scroll to Settings.
  2. Select Wireless Controls.
  3. Select Menu on the bottom right.
  4. Select Connections.
  5. Select Advanced.
  6. Select "Select Networks".
  7. Select New.
  8. Enter "PWG" in the field.
  9. Select Modem.
  10. Select New.
  11. Enter "SPWG Web" in the field - enter a name for the connection.
  12. Select "Cellular Line (GPRS)" in the field "Select a Modem".
  13. Enter "pwg" in the field "Access point name".
  14. Leave User name/Password/Domain blank.
  15. You should now see a black dot in front of PWG Web. Select OK on the top right.
  16. Ensure "PWG" is selected for both drop down menus.
  17. Your internet is now configured.

MMS Setup

  1. From the home screen select the "Messages" application.
  2. Select Menu in the bottom right.
  3. Select Settings.
  4. Select Options.
  5. Select Menu in the bottom right.
  6. Select MMS Server.
  7. Select New.
  8. Enter the following:
    • Name: PWG MMS
    • IP Address: blank
    • Port number: blank
    • Server Address: http://pwg.mmsmvno.com/mms/wapenc
    • Connect via: PWG Web
    • Message size limit: 1024 KB
  9. Select and hold down PWG MMS.
  10. Select Set as Default.
  11. There should be a green dot marked on the right of PWG MMS.
  12. Your MMS is now configured.

HTC G1 and G2 - Internet and MMS

Internet Setup

  1. Press the menu button (on front of phone).
  2. Tap Settings.
  3. Tap Wireless Controls.
  4. Tap Mobile Networks.
  5. Tap Access Point Names.
  6. Press the menu button.
  7. Select New APN.
  8. Enter the following details:
    • Name: PWG
    • APN: spwg
    • Proxy:
    • Port:
    • Username:
    • Password:
    • Server:
    • http://pwg.mmsmvno.com/mms/wapenc
    • MMS Proxy:
    • MMS Port:
    • MCC:
    • MNC:
    • APN Type:

HTC HD7 - Internet only

  1. Press the right arrow
  2. Select settings
  3. Select cellular
  4. Select edit apn
  5. Enter the following settings:
    • APN: pwg
    • User name:blank
    • Password:blank
    • Press the check mark
  6. Your internet is configured!

HTC Touch Pro 2

Internet Settings

  1. Select Start
  2. Select Settings
  3. At the bottom left corner, select All Settings
  4. Select the connections folder
  5. Select the connections icon
  6. Select New
  7. For the Name of the Connection, enter PWG Web
  8. For Select a Modem, use Cellular Line (GPRS, 3G), do NOT use just Cellular line
  9. Select Next
  10. For Access Point Name, enter "pwg" in all lowercase letters.
  11. Select Next
  12. Leave Username, Password, and Domain blank and select Finish
  13. Tap and hold on SPWG Web and select Connect.
  14. Exit to the home screen.

Picture Message Settings

  1. Select Start
  2. Select Text
  3. In the lower right corner, select Menu
  4. Select MMS Options
  5. At the bottom of the screen, select the Servers tab
  6. Select New
  7. Enter the following information,
  8. Server Name: PWG MMS
  9. Gateway:216.155.165.50
  10. Port Number: 8080
  11. Server Address: http://pwg.mmsmvno.com/mms/wapenc
  12. Connect Via: PWG Web*
  13. Send Limit: *Leave as default* (300k)
  14. Select Done
  15. Highlight PWG MMS and select Set As Default

LG Optimus T and Optimus G2X - Internet and MMS

  1. Press Menu
  2. Select Settings
  3. Select Wireless & Networks
    • Check that Airplane mode is unchecked
  4. Select Mobile Networks
    • Check that Data Enabled is checked
  5. Select Access Point Name
    • *Note* T-Mobile US APN cannot be edited or delete
    • Press Menu
    • Select New APN
    • Enter the following settings:
      • Name:PWG Mobile
      • APN*:pwg
      • Proxy:
      • Port:
      • Username:
      • Password:
      • Server:
      • MMSC: http://pwg.mmsmvno.com/mms/wapenc
      • MMS Proxy:
      • MMS Port:
      • MCC: 310
      • MNC: 260
      • Authentication Type:
      • APN type:
      • *Case sensitive
    • Press Menu
    • Select Save
  6. Make sure the green radio button is directly to the right of PWG Data MMS
  7. Reboot phone.
  8. Your Internet & MMS is now configured!

LG Generic (Sentio GS505, GS170, DLite) - Internet and MMS

Many LG devices can simply be programmed Over the Air. Please contact your local Dealer to receive your OTA programming message.

Internet Setup

  1. Select Menu.
  2. Select Settings.
  3. Select Connection.
  4. Select Network Profile.
  5. Select Network Profile.
  6. Enter the following information:
    • Connection title: pwg
    • Auth: [None]
    • User name: [empty]
    • Password: [empty]
    • APN: pwg

Browser Setup

  1. Select Menu.
  2. Select Media Net (if At&t).
  3. Select Browser Settings.
  4. Select Accounts.
  5. Select Options.
  6. Select New.
  7. Enter the following details:
    • Acct Name: PWG Web
    • Homepage: [User Preference]
    • Connection Type: TCP without proxy
    • Security: Non-Secure
    • Time out: 150
    • Network profile: PWG Web
    • Click Save
    • Check the box next to PWG Web

MMS Setup

  1. Select Messages.
  2. Select Message Settings.
  3. Select MMS.
  4. Select message Center.
  5. Select Options.
  6. Select New.
  7. Enter the following information:
    • Name: PWG MMS
    • MMSC URL: http://pwg.mmsmvno.com/mms/wapenc
    • MMSC Proxy: 0.0.0.0
    • MMSC Port: 80
    • Connection Mode: TCP w/o Proxy
    • Network Profile: PWG Web
    • Click Save
    • Select Activate

LG KP500

Internet Setup

  1. Select Menu.
  2. Select Settings.
  3. Select Connection.
  4. Select Access points.
  5. Add profile.
  6. Connection title enter: PWG
  7. Bearer: GPRS
  8. Authentication: PAP
  9. Username: NONE
  10. Password: NONE
  11. APN enter: pwg
  12. Connection title enter: PWG
  13. Save
  14. Back to Connectivity.
  15. Internet profiles.
  16. Add profile.
  17. Title enter: PWG WEB
  18. Use proxy: On
  19. Proxy server address: 216.155.165.050
  20. Proxy server port: 8080
  21. Access point: PWG mobile
  22. Save
  23. Go to the internet.
  24. Settings.
  25. Profiles.
  26. Add profile
  27. Title: PWG
  28. Internet profile
  29. PWGWEB
  30. Save.
  31. Activate PWG WEB.

MMS Setup

  1. Select Menu.
  2. Select Settings.
  3. Select Connectivity.
  4. Select Internet profiles.
  5. Add profile.
  6. Title: PWG MMS
  7. Use proxy: On.
  8. 216.155.165.050
  9. Proxy server port: 8080
  10. Access point: PWG
  11. Multi msg center
  12. Add center
  13. Title: PWG MMS
  14. MMSC URL: http://pwg.mmsmvno.com/mms/wapenc
  15. MMS profile
  16. PWG MMS
  17. Save, then press "Yes" to activate.

Motorola RAZR v3 - Internet and MMS

Many Motorola devices can simply be programmed Over the Air. Please contact your local Dealer to receive your OTA programming message.

WAP Setup

  1. Enter the Main Menu.
  2. Select Settings.
  3. Select Web Access.
  4. Select Web Sessions.
  5. Select New Entry.
  6. Enter the following information:
    • Name: PWG
    • Homepage: [Up to the customer]
    • Proxy 1: 0.0.0.0
    • Port 1: 8080
    • Domain 1: [empty]
    • DNS1: [empty]
    • DNS2: [empty]
    • GPRS APN: pwg
    • Username: [empty]
    • Password: [empty]
  7. Select Done.
  8. With PWG highlighted, select Options Set as Default.

MMS Setup

  1. Enter the Main Menu.
  2. Select Messaging.
  3. Select Options.
  4. Select Setup.
  5. Select Message Setup.
  6. Select Multimedia Message Setup.
  7. Select Server Info.
  8. Select Options.
  9. Select New.
  10. Enter the following details:
    • Service Name: PWG MMS
    • Server name: http://pwg.mmsmvno.com/mms/wapenc
    • Web Session Name: select PWG
  11. Select Done.
  12. Select pwg mms and there will be a check next to it that indicates it will be using that mms profile.

Motorola CLIQ (XT & 2) - Internet and MMS

From the home screen

  1. Press Menu
  2. Select "Settings"
  3. Select "Wireless & networks"
    • Check that "Airplane mode" and "Wi-Fi" are unchecked
  4. 4 Select "Mobile networks"
    • Check that "Data enabled" is checked.
  5. 5 Select "Access Point Names"
  6. 6 Delete all existing APNs
    • Select APN
    • Press Menu
    • Select "Delete APN"
  7. Create new APN
    • Press Menu
    • Select "New APN"
    • Enter the following information:
      • Name: PWG Mobile
      • APN*: pwg
      • Proxy:
      • Port:
      • Username:
      • Password:
      • Server:
      • MMSC: http://pwg.mmsmvno.com/mms/wapenc
      • MMS Proxy:
      • MMS Port:
      • MCC: 310
      • MNC: 260
      • Authentication Type:
      • APN type:
      • *Case sensitive
  8. Press Menu
  9. Select "Save"

Nokia Devices

Many Nokia devices can simply be programmed Over the Air. Please contact your local Dealer to receive your OTA programming message.

Generic Internet Setup

  1. From the main menu select Settings.
  2. Select Configuration settings.
  3. Select Personal configuration settings.
  4. Select Add New.
  5. Select Services (or Web).
  6. Select Account name.
  7. Enter pwg.
  8. Select OK.
  9. Select Homepage and enter: http://www.google.com
  10. Select OK twice.
  11. Leave the Username and Password blank.
  12. Select Access point settings.
  13. Select Proxy.
  14. Select Disable.
  15. Select OK.
  16. Select Proxy address.
  17. Enter 0.0.0.0
  18. Select OK.
  19. Select Proxy Port.
  20. Enter 8080 and then select OK.
  21. Select Data bearer.
  22. Select GPRS and then select OK.
  23. Select Bearer settings.
  24. Select GPRS access point.
  25. Enter pwg as the access point and then select OK.
  26. Select Authentication.
  27. Select Normal and then select OK.
  28. Leave the Username and Password blank.
  29. Select Back twice.
  30. Select the PWG profile.
  31. Select Options.
  32. Select Activate Service Settings.
  33. Press the red End key to return to the home screen.

Nokia 5230

Internet Setup

  1. Menu.
  2. Settings.
  3. Connectivity.
  4. Destinations.
  5. Internet.
  6. Options.
  7. New access point.
  8. Tap on No.
  9. Tap on Packet data.
  10. Tap on the Text field.
  11. Enter PWG Web and then tap on the Green check mark.
  12. Tap on OK.
  13. Highlight the PWG Web and then tap on Options.
  14. Tap on Edit.
  15. Tap on Access point name.
  16. Enter "pwg" and tap on the Green check mark.
  17. Tap on OK.
  18. Tap on Homepage.
  19. Enter http://www.google.com/ and then tap on the Green check mark.
  20. Tap on OK.
  21. Tap on Options.
  22. Tap on Advanced settings.
  23. Tap on Proxy server address.
  24. Enter 216.155.165.050 and tap on the Green check mark.
  25. Tap on OK.
  26. Tap on Proxy port number.
  27. Enter 8080 and tap on the Green check mark.
  28. Tap on OK.
  29. Tap on Back until you reach the Main menu screen.
  30. Tap on the Internet icon.
  31. Tap on the Web icon.
  32. Tap on Options.
  33. Tap on Settings.
  34. Tap on General.
  35. Tap on Access point.
  36. Tap on Internet and tap on Options.
  37. Tap on Select access point.
  38. Highlight PWG Web and then tap on OK.
  39. Your manual internet will now be configured and set as default.

MMS Setup

  1. Menu.
  2. Settings.
  3. Connectivity.
  4. Destinations.
  5. Multimedia msg.
  6. Options.
  7. New access point.
  8. Tap on No.
  9. Tap on Packet data.
  10. Tap on the Text field.
  11. MMS.
  12. Enter PWG and then tap on the Green check mark.
  13. Tap on OK.
  14. A new Access point is added.
  15. Highlight the new access point and then tap on Options.
  16. Tap on Edit.
  17. Tap on Access point name.
  18. Enter "pwg" and tap on the Green check mark.
  19. Tap on OK.
  20. Tap on Homepage.
  21. Text field.
  22. Enter: http://pwg.mmsmvno.com/mms/wapenc
  23. Tap on OK.
  24. Tap on Options.
  25. Tap on Advanced settings.
  26. Tap on Proxy server address.
  27. Enter 216.155.165.050 and tap on the Green check mark.
  28. Tap on OK.
  29. Tap on Proxy port number.
  30. Enter 8080 and tap on the Green check mark.
  31. Tap on OK.
  32. Tap on Back until you reach the Main menu screen.
  33. Tap on the Messaging icon.
  34. Tap on Options.
  35. Tap on Settings.
  36. Tap on Multimedia Message..
  37. Tap on Access point.
  38. Tap on MMS.
  39. Tap on PWG OK.

Samsung Galaxy S (3G, 4G)

From the home screen

  1. Press Menu
  2. Select "Settings"
  3. Select "Wireless and networks"
    • Check that "Flight Mode" is unchecked
  4. Select "Mobile Networks"
    • Check that "Use packet data" is checked
  5. Select "Access Point Names"
  6. Press Menu
    • Select "Reset to default"
  7. Select "T-Mobile US"
    • Select "Name" and populate the field with "PWG Data MMS" (not required)
      • Select "OK"
    • Select "APN" and populate the field with "pwg" *CASE SENSITIVE*
      • Select "OK"
    • Select "MMSC" and add "pwg." after "http://" and before "mms."
      • Field should show "http://pwg.mmsmvno.com/mms/wapenc"
      • Select "OK"
    • Press Menu
      • Select "Save"
  8. Reboot phone.
  9. Your Internet and MMS is now configured!

Samsung Gravity (1,2,3,T) and Most Samsung Devices - Internet and MMS

Many Samsung devices can simply be programmed Over the Air. Please contact your local Dealer to receive your OTA programming message.

Internet

  1. Dial*#87927#
  2. Choose a profile to edit
  3. Press Options
  4. Select Edit
  5. Enter the following settings
    • Set name:PWG WEB
    • Access name: pwg
    • Auth Type:Normal
    • User ID:blank
    • Password: blank
    • Protocol:HTTP
    • Home URL:http://www.google.com/
    • Proxy Address: 216.155.165.50
    • Port: 8080
    • Linger Time(Sec.): 300
  6. Press Save.
  7. Radio dot should be on the right of PWG WEB

MMS

  1. Dial*#87667#
  2. Press create
  3. Enter the following settings
    • Set name:PWG MMS
    • Access name: pwg
    • Auth type:Normal
    • User ID:blank
    • Password:blank
    • Protocol:HTTP
    • Home URL: http://pwg.mmsmvno.com/mms/wapenc
    • Proxy address: 0.0.0.0
    • Linger Time: 300
  4. Press Save.
  5. Radio dot should be on the right of PWG MMS

Samsung Behold (Highlight, Memoir & Solstice) - Internet and MMS

Many Samsung devices can simply be programmed Over the Air. Please contact your local Dealer to receive your OTA programming message.

Internet

  1. *#87927#
  2. In the Admin setting.
  3. Network & call settings.
  4. Connections.
  5. Network profiles menu, you will need to delete the DM Profile and the TMO_DS profile.
  6. Name: PWG
  7. APN or Access Point : pwg
  8. Proxy: 216.155.165.050
  9. Home URL: http://www.google.com
  10. Port: 8080
  11. Linger Time: 3003
  12. Auth Type: Not Set or empty
  13. Internet (you will need to edit the Browser Profile).

MMS (you will need to edit the MMS profile)

  1. Name: PWG MMS
  2. Access name: pwg
  3. Proxy: 216.155.165.050:8080
  4. Home URL: http://pwg.mmsmvno.com/mms/wapenc

Samsung A-Series Phones - Internet and MMS Setup

Many Samsung devices can simply be programmed Over the Air. Please contact your local Dealer to receive your OTA programming message.

Internet

  1. Menu.
  2. Settings.
  3. Application Settings.
  4. Browser Settings.
  5. Options.
  6. New.
  7. Set Name: PWG Web
  8. Access Name: pwg (All Lowercase)
  9. Auth Type: none
  10. User ID: blank
  11. Password: blank
  12. Protocol: HTTP
  13. Home URL: http://www.google.com/
  14. Proxy Address: 216.155.165.050
  15. Port: 8080
  16. Linger Time: 3003
  17. Save
  18. Highlight PWGe Web and Save.

MMS

  1. Menu.
  2. Settings.
  3. Application Settings.
  4. Messaging Settings.
  5. Multimedia Message.
  6. Multimedia Message Profiles.
  7. Options.
  8. New.
  9. Set Name: PWG MMS
  10. AcAuth Type: Secure
  11. User ID: blank
  12. Password: blank
  13. Protocol: HTTP
  14. Home URL: http://pwg.mmsmvno.com/mms/wapenc
  15. Proxy Address: 216.155.165.050
  16. Port: 8080
  17. Linger Time: 3003
  18. Save
  19. Highlight PWG MMS and Save.

Samsung T-Series Phones - Internet and MMS

Many Samsung devices can simply be programmed Over the Air. Please contact your local Dealer to receive your OTA programming message.

Internet Setup

  1. Enter *#87927#
  2. Name: PWG Web
  3. APN: pwg
  4. Auth Type: none
  5. Username: blank
  6. Password: blank
  7. Protocol: HTTP
  8. Home URL: http://www.google.com/
  9. Proxy Address: 216.155.165.050
  10. Proxy Port: 8080 (If there is no field for the port add ":8080″ at the end of the proxy address)
  11. Linger Time: 3003
  12. Save

MMS Setup

  1. Enter *#87927#
  2. Select MMS.
  3. Name : PWG MMS
  4. APN: pwg (All lowercase)
  5. Auth Type: Secure
  6. Username: blank
  7. Password: blank
  8. Protocol: HTTP
  9. Home URL: http://pwg.mmsmvno.com/mms/wapenc
  10. Proxy Address: 216.155.165.050
  11. Proxy Port: 8080 (If there is no field for the port add ":8080″ at the end of the proxy address)
  12. Linger Time: 3003
  13. Save

Alternative Internet Setup

  1. Enter *#87927#
  2. Select Profile Settings.
  3. Choose an empty profile to edit the settings on, usually Profile 2.
  4. Name : PWG Web
  5. Home URL: http://www.google.com/
  6. Proxy Enabled.
  7. Auth Type: none
  8. Username: blank
  9. Password: blank
  10. Protocol: HTTP
  11. Select GPRS Settings
  12. Proxy Address: 216.155.165.050
  13. Proxy Port: 8080
  14. APN or Access Point: pwg (All lowercase)
  15. Save
  16. Save again.
  17. Go back to the screen where it says Current Profile and Profile Settings.
  18. Select Current Profile.
  19. Highlight PWG Web then press save.

Alternative MMS Setup

  1. Enter *#87667#
  2. Select Profile Settings.
  3. Choose an empty profile to edit the settings on, usually Profile 2.
  4. Name : PWG MMS
  5. Home URL: http://pwg.mmsmvno.com/mms/wapenc
  6. Proxy Enabled.
  7. Auth Type: Secure
  8. Protocol: HTTP
  9. Username: blank
  10. Password: blank
  11. Select GPRS Settings
  12. Proxy Address: 216.155.165.050
  13. Proxy Port: 8080
  14. APN or Access Point: pwg (All lowercase)
  15. Save
  16. Save again.
  17. Go back to the screen where it says Current Profile and Profile Settings.
  18. Select Current Profile.
  19. Highlight PWG Web then press save.

ZTE - Internet Only

  1. Select T-Mobile webConnect.
  2. Select Tools followed by Profiles.
  3. Select Add.
  4. Select Broadband.
  5. Select Create Custom Profile.
  6. Enter the following information:
    • Access Point Name: pwg
    • User name: [empty]
    • Password: [empty]
  7. Select Next
  8. Select the following:
    • Obtain an IP automatically
    • Obtain DNS server address automatically
  9. Select Next
  10. Enter the following:
    • Profile name: PWG Mobile
  11. Select Finish
  12. Select PWG Mobile and hit Connect.
  13. Your device is now configured!

Transferring your number to Seniors Wireless.

Transferring your number from your current provider to Seniors Wireles may seem like a tricky process but it is very simple. To transfer, you will require a certain details to prove that the number is yours and is allowed to be transferred. The rest is taken care of by your old provider and Seniors Wireless.

It is important to note that you should NOT cancel your service with your current provider until the number is transferred otherwise we will not be able to keep your number.

The information we may require from your current provider to transfer your number is, your existing account number, password, pin number and address. Depending on the requirements of your current provider we may require one or all of these items.

To transfer you can do online via your members area with Seniors Wireless or call or contact centre and they can action over the phone for you. Just be sure to have the details ready.

The transfer of your number can take as little as 5 minutes or 24 hours. You will need to keep your current SIM card in your cell until you lose service. The insert your new Seniors Wireless SIm card, turn your cell off and on, and this will allow your cell to pick up our settings.

Below you will find a guide in how to obtain the information you will require to transfer your number to Seniors Wireless.

The information you will need

Airvoice Wireless - Account # is the SIM Card number and password is last 4 digits of phone number.

Alltel - Account # is the 10-digit phone number and password is the 4 digit PIN.

AT&T Postpaid - Account number will be on the bill (it is NOT the phone number) - password will be your online password. For bundled bills, the account number will be a 12-digit number under your wireless account summary. Also, (only for bundled bills) you will need to call AT&T customer service for the passcode - it will be a 4 digit PIN number that they provide to you.

AT&T Go Phone - Call the AT&T Number Transfer Request Line at 1-888-898-7685 to get your account number - it is NOT listed on the online account. The passcode is your 4 digit PIN.

AT&T Landline - Account # is the 9-digit phone number and the PIN is the 4 digits to the immediate right of the phone number in the top right corner of your bill.

Black Wireless - see H2O

Boost Mobile - Call Boost to get your account number. It is NOT listed on your online account. Call Boost at 1-888-266-7848 to get your 9-digit account number. To reach a live person, wait for the opening message to go to English. When prompted, enter your Boost phone number. Press option "4" when the system says "Technical Issues, press 4." Next, listen to all of the 7 or so menu options. At the end of the all these menu options, wait 10 seconds, and you will be prompted to chat with a Boost Customer Care Representative by pressing "0" (zero)." When prompted, enter your 4-digit Boost PIN number. Then, wait to be transferred to a Boost Representative. Ask the account representative to give your the account number "for your personal record". Your passcode is your 4-digit PIN with Boost, the same PIN that you login with.

Consumer Cellular - Account number can be found online or by calling Consumer Cellular - it is a 9 digit number. The passcode is usually the last 4 digits of your social security number. Also, the name and address must match.

Cricket - Account number can be found online or by calling the Cricket Porting Department at 1-866-351-7678 (then option #2). The passcode will be your Authorization ID (or "AID").

Google Voice - Go to: https://www.google.com/voice/unlock to unlock your number, See: https://support.google.com/voice/answer/1316844 for more information. Account number is 10-digit phone number - passcode is the last 4 digits of the phone number, unless you changed it to something eels. Customers full name and address must match. It will take 4 to 7 business days to complete. There's a $3 charge to port from google voice if the number wasn't originally ported to Google Voice.

GoSmart - The Account number is your phone number. The passcode is your 4-digit PIN number (the same PIN used when calling customer service). If you don't have a PIN you can set one up by calling 611 from your GoSmart phone and saying "no" when it asks you if you want to refill and then choosing "Manage my account" followed by "change my account pin"

H20 Wireless - Account # is the full 20 digits of the SIM Card number and password is last 4 digits of SIM number. But you need to call customer service at 1-800-643-4926 and ask them to release your number for porting so you might as well confirm the account # and PIN with them. They will ask you to provide the 3 most recent outgoing calls. Line 2 / Toktumi - Account Number is your phone number and the passcode is your login passcode - it will take between 3 to 5 days to port.

Lycamobile - You need to call CS at 1-866-277-3221 to get your account # and password.

Metro PCS - Account Number is a 9-digit number (not phone number). It can be found on your online profile. The passcode is your call-in passcode, (usually 8-digit birthday unless you changed it). For porting INTO Metro PCS call the porting department at 800-518-7519.

NET10 - Account # is NOT the Phone Number - It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself - under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15 digits of your SIM Card number. NET10 doesn't use passcodes, use 0000 if the operator you are porting to requires a passcode.

Page Plus - Account # is the 10 digit phone number. Passcode is always the last 4 digits of the phone number, unless you have changed it.

PTel - Account number is the phone number. The passcode is your four digit Account PIN which can be found by logging in to My Account on Ptel.com and clicking Account Details or by calling PTel at 866-225-5631

Red Pocket GSMA, GSMT - Account number is the 10-digit phone number and password is last four digits of the SIM ID

Red Pocket CDMAS, CDMAV - Account number is the 10-digit phone number and password is last four digits of the phone's MEID or ESN serial number.

RingPlus - Login to your RingPlus dashboard, click the name of the account you wish to port out. On left, click Porting Your Phone Number under Device. Click the Port Out Your Number tab to view your account number and passcode which I believe is your 10-digit phone number and voicemail PIN.

SafeLink Wireless - Account number is the phone's serial number IMEI or MEID. There's no passcode.

Selectel Wireless - Account # is an 8-digit number, labeled "Account" that's displayed on you online account page after you login. Passcode is your 4 digit PIN if you set one up.

Simple Mobile - Account number is the last 15 digits of the SIM ID and the passcode is your online password (or last 8 digits of your SIM if you haven't changed it).

Solavei - Account number is your 10 digit phone number. Solavei doesn't use passcodes. If your new provider requests a pass code, use your zip code. When submitting your port request with your new provider you must include your billing address and that address must have the correct billing zip code assigned to your Solavei account.

Sprint - Account # is NOT phone number, it's is a 9-digit number. - passcode is your "call-in" passcode when you call customer service.

Straight Talk - (also TracFone) - Account # is NOT the Phone Number - It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself - under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15 digits of your SIM Card number. Passcode can be found on your online Straight Talk or TracFone profile page and is usually last 4 digits of the phone # or, for BYOP SIMs, the last four digits of the SIM ID. If no passcode is listed, set one up before porting.

Ting - Account number is at the top of your online statement. The password is the phone's MSL which can be found on the Devices screen of your online Ting profile, or in your activation email.

T-Mobile Postpaid - 9 digit account number (NOT phone #) on your bill and can be a word for the password.

T-Mobile Prepaid - Your 11 digit phone number (1-NNN-NNN-NNNN) is the account number. The passcode is your 4-digit PIN number (the same PIN used when calling customer service). If you don't have a PIN you can set one up by calling 611 from your T-Mobile phone and saying "no" when it asks you if you want to refill and then choosing "Manage my account" followed by "change my account pin". If you forgot your PIN number or need other help call the porting department at 1-877-789-3106.

TracFone - See Straight Talk.

Ultra Mobile - Your account number is in the top left corner of you online account management portal at services.ultra.me. If you don't have an ultra.me account you need to call Ultra customer service at 888-777-0446 to get your account number. The passcode is the last four digits of your Ultra Mobile phone number.

Verizon Postpaid - Account # (on bill) ends in -00001 - passcode is "call-in" passcode when you call customer service. It is usually the last 4 digits of your social security number (unless you specifically changed it to something else).

Verizon Prepaid - Account Number is 10 digits, a dash ( - ) and 00001 (0123456789-00001). and the password is your 4 digit security PIN.

Virgin Mobile - You need to contact Virgin Mobile customer service to get your account number - it will be a 9-Digit number - and the passcode is usually the customer's birthday in 6-digit format (2-digit month/2-digit day/2-digit year...example: 011065 for January 10th 1965) UNLESS you changed it to something else.